Glossary

What is Screenshot Feedback?

A method of giving website or design feedback by annotating screenshots with comments, arrows, or drawings and sharing them with the development team.

What is screenshot feedback?

Screenshot feedback is the practice of capturing a screenshot of a website or design, adding annotations to it, and sharing it with the person responsible for making changes. It’s one of the most common ways non-technical people communicate what they want changed on a website.

The traditional screenshot feedback workflow

  1. Take a screenshot of the page (full page or specific area)
  2. Open an image editor or phone markup tool
  3. Draw arrows, circles, or highlights pointing at the problem
  4. Write a description of what needs to change
  5. Send the annotated screenshot via Slack, email, or a project management tool
  6. Wait for the developer to interpret the annotation and ask clarifying questions

This workflow is familiar to anyone who has worked with a developer on a website. It works for simple, one-off requests — but breaks down when feedback is frequent, involves multiple people, or spans different device sizes.

Problems with manual screenshot feedback

  • Ambiguity — arrows and circles can point to multiple elements. “Which button?” is a common follow-up
  • No tracking — annotated screenshots in Slack threads are hard to search and easy to lose
  • Single device — you see what you captured, not how the site looks on other screen sizes
  • No resolution workflow — there’s no way to mark feedback as “fixed” and track what’s outstanding
  • Time-consuming — taking, annotating, and explaining screenshots eats hours over a project

Moving beyond screenshot feedback

The problems above are real, but the fix isn’t a better screenshot — it’s skipping the static image step entirely. Modern website feedback tools like Simpl_Markup let you click directly on the live, interactive page across every device. A numbered pin is placed at the exact element, a cropped view of that area is generated for context, and every piece of feedback has a tracked resolution status. No capturing, no annotating, no jumping between a static image and the real page.